UNIVERSAL HOTEL

  • Multilingual translator that allows you to interact with foreign customers.
  • Offers communication resources to help you and your customers understand each other, even when you don’t speak the same language.
  • Boosts perception of a good service.
  • Aids recommendation.

Apple Store

Google Play

What does Universal Hotel offer you?

Universal Hotel enables any employee to provide customer service in different languages, facilitating establishment-customer interactions.

Why is it better than an automatic translator?

Universal Hotel features pre-recorded dialogues voiced by native speakers. The phrases are contextualized and organized, facilitating dialogue without any need to know the language of the other party involved and without any interpretation errors.

Why should I have it in my hotel?

Universal Hotel enables improved service perception on the part of the customer and frees up your staff’s time, while also affording your business a better technology image.

You’ll improve the experience with Universal Hotel
You can guarantee good service with Universal Hotel
You’ll create loyal customers who recommend you with Universal Hotel
12
languages
1500
phrases in each language
15000
interactions in each language
450000
hotel establishments
Technical Characteristics

  • Available languages: Arabic, Brazilian Portuguese, Catalan, Chinese, English, French, German, Italian, Japanese, Portuguese, Russian and Spanish.
  • Available for iOS and Android.
  • Free app installation and downloading of pay content.
  • Offline use with need for monthly validation.
  • Recommended hardware: medium-top range tablets with a clear sound (iPad or Samsung Tab).