What does Universal Hotel offer you?
Universal Hotel enables any employee to provide customer service in different languages, facilitating establishment-customer interactions.
Why is it better than an automatic translator?
Universal Hotel features pre-recorded dialogues voiced by native speakers. The phrases are contextualized and organized, facilitating dialogue without any need to know the language of the other party involved and without any interpretation errors.
Why should I have it in my hotel?
Universal Hotel enables improved service perception on the part of the customer and frees up your staff’s time, while also affording your business a better technology image.
- Available languages: Arabic, Brazilian Portuguese, Catalan, Chinese, English, French, German, Italian, Japanese, Portuguese, Russian and Spanish.
- Available for iOS and Android.
- Free app installation and downloading of pay content.
- Offline use with need for monthly validation.
- Recommended hardware: medium-top range tablets with a clear sound (iPad or Samsung Tab).